ABOUT ME

My name is YR, I'm passionate about democratizing technology through inclusive design.

My name is YR, I'm passionate about democratizing technology through inclusive design.

My name is YR, I'm passionate about democratizing technology through inclusive design.

As a strategic product designer with over a decade of experience at tech giants like Meta, Hopper, and WeWork, I've honed my skills across diverse industries.

Born deaf and now a proud "cyborg" with cochlear implants🦻🏻, I bring a unique perspective to creating accessible, user-centric solutions. From growing Meta's Chinese ad market to developing AI-powered chatbots at Hopper, I've consistently delivered innovative products that drive business growth while prioritizing inclusivity. As an advocate for inclusion and the leader of Disability@Meta APAC, I blend strategic thinking with empathetic design to create products that are both innovative and accessible.

My journey has taken me from studying in Taiwan 🇹🇼 and the Netherlands 🇳🇱 to working in Singapore 🇸🇬. Now, I'm excited to explore opportunities in Australia 🇦🇺 and Japan 🇯🇵.

When I'm not designing, you'll find me enjoying photography, writing, rollerblading around Marina Bay Sands, and creating AR effects. 📷 ⛸ ✍🏻

Current Location

SINGAPORE 🇸🇬

Look to Expand to

AUSTRALIA 🇦🇺 JAPAN 🇯🇵

AUSTRALIA 🇦🇺
JAPAN 🇯🇵

My Core Values

01

Inclusive Design 🌎

I design with the goal of democratizing technology to benefit all users, regardless of their digital literacy or abilities. By adhering to WCAG guidelines, I ensure that my designs are accessible and usable for everyone.

01

Inclusive Design 🌎

I design with the goal of democratizing technology to benefit all users, regardless of their digital literacy or abilities. By adhering to WCAG guidelines, I ensure that my designs are accessible and usable for everyone.

01

Inclusive Design 🌎

I design with the goal of democratizing technology to benefit all users, regardless of their digital literacy or abilities. By adhering to WCAG guidelines, I ensure that my designs are accessible and usable for everyone.

02

Empathy 🧡

Active listening is crucial to my process. It fosters effective team collaboration and provides deeper user insights, which lead to more impactful and user-centered designs.

02

Empathy 🧡

Active listening is crucial to my process. It fosters effective team collaboration and provides deeper user insights, which lead to more impactful and user-centered designs.

02

Empathy 🧡

Active listening is crucial to my process. It fosters effective team collaboration and provides deeper user insights, which lead to more impactful and user-centered designs.

03

Systematic Thinking 🧠

I tackle challenges with a holistic perspective, dissecting core problems and applying first principles. This approach enables me to develop robust solutions that address root causes and create significant business impact.

03

Systematic Thinking 🧠

I tackle challenges with a holistic perspective, dissecting core problems and applying first principles. This approach enables me to develop robust solutions that address root causes and create significant business impact.

03

Systematic Thinking 🧠

I tackle challenges with a holistic perspective, dissecting core problems and applying first principles. This approach enables me to develop robust solutions that address root causes and create significant business impact.

My Inspirations and Interests

01

Framing the World 📷

Photography is where I find my flow, a space of quiet observation where the world outside the viewfinder fades away. In that immersive state, I'm drawn to the contrast between intimate human moments—like the quiet silhouette of a couple by a lake—and the vast, raw power of nature, such as glaciers viewed from the sky. Using my Fuji and film cameras, I aim to capture these scenes with a gentle aesthetic.

01

Framing the World 📷

Photography is where I find my flow, a space of quiet observation where the world outside the viewfinder fades away. In that immersive state, I'm drawn to the contrast between intimate human moments—like the quiet silhouette of a couple by a lake—and the vast, raw power of nature, such as glaciers viewed from the sky. Using my Fuji and film cameras, I aim to capture these scenes with a gentle aesthetic.

01

Framing the World 📷

Photography is where I find my flow, a space of quiet observation where the world outside the viewfinder fades away. In that immersive state, I'm drawn to the contrast between intimate human moments—like the quiet silhouette of a couple by a lake—and the vast, raw power of nature, such as glaciers viewed from the sky. Using my Fuji and film cameras, I aim to capture these scenes with a gentle aesthetic.

02

Imagining Futures 🤖

When I'm not behind the lens, I'm exploring possible tomorrows through stories like Westworld. I'm fascinated not by the answers they provide, but by the challenging questions they pose about technology and humanity. For me, exploring these worlds is a way to reflect on our present and the intricate dance between people and the technology we create.

02

Imagining Futures 🤖

When I'm not behind the lens, I'm exploring possible tomorrows through stories like Westworld. I'm fascinated not by the answers they provide, but by the challenging questions they pose about technology and humanity. For me, exploring these worlds is a way to reflect on our present and the intricate dance between people and the technology we create.

02

Imagining Futures 🤖

When I'm not behind the lens, I'm exploring possible tomorrows through stories like Westworld. I'm fascinated not by the answers they provide, but by the challenging questions they pose about technology and humanity. For me, exploring these worlds is a way to reflect on our present and the intricate dance between people and the technology we create.

Looking Ahead

As I immerse deeper into the world of UX/UI design, I dream of contributing to projects that not only look good but also do good — for people and the planet. I'm also keen on exploring how AI can further personalize user experiences without losing the human touch.

Work Experience

Work Experience

Work Experience

Jan 2024 - Present

Design Consultant, Stealth Mode AI Startup

I led product and design strategy in collaboration with founders, shaping the AI tool’s vision, roadmap, and positioning. Built the foundational design system and guided early team structure and workflows.

Jan 2024 - Present

Design Consultant

Stealth Mode AI Startup

I led product and design strategy in collaboration with founders, shaping the AI tool’s vision, roadmap, and positioning. Built the foundational design system and guided early team structure and workflows.

Jan 2024 - Present

Design Consultant, Stealth Mode AI Startup

I led product and design strategy in collaboration with founders, shaping the AI tool’s vision, roadmap, and positioning. Built the foundational design system and guided early team structure and workflows.

Apr 2023 - Nov 2023・Singapore

Lead Product Designer, Hopper

I transformed customer support through strategic initiatives, launching Voyager, an AI-powered travel assistant utilizing ChatGPT technology to revolutionize user experiences. I led research to redefine the value proposition of customer support services, driving monetization and enhancing offerings. Additionally, I optimized customer support for seamless interactions and expanded design team hiring and developed design mentorship.

Apr 2023 - Nov 2023・Singapore

Lead Product Designer

I transformed customer support through strategic initiatives, launching Voyager, an AI-powered travel assistant utilizing ChatGPT technology to revolutionize user experiences. I led research to redefine the value proposition of customer support services, driving monetization and enhancing offerings. Additionally, I optimized customer support for seamless interactions and expanded design team hiring and developed design mentorship.

Apr 2023 - Nov 2023・Singapore

Lead Product Designer, Hopper

I transformed customer support through strategic initiatives, launching Voyager, an AI-powered travel assistant utilizing ChatGPT technology to revolutionize user experiences. I led research to redefine the value proposition of customer support services, driving monetization and enhancing offerings. Additionally, I optimized customer support for seamless interactions and expanded design team hiring and developed design mentorship.

Mar 2019 - Dec 2022・Singapore

Senior Product Designer, Meta

I led design strategy for advertising market growth in China and emerging markets, achieving a 600% increase in monthly active advertisers and acquiring 100K advertisers through localized onboarding platforms. I revamped the Business Notification Platform, boosting usage by 60%, and drove 120% growth in conversational commerce in Southeast Asia. As co-lead of Disability@APAC, I built supportive strategies for employees with disabilities and advocated for them in 10+ events.

Mar 2019 - Dec 2022・Singapore

Senior Product Designer

I led design strategy for advertising market growth in China and emerging markets, achieving a 600% increase in monthly active advertisers and acquiring 100K advertisers through localized onboarding platforms. I revamped the Business Notification Platform, boosting usage by 60%, and drove 120% growth in conversational commerce in Southeast Asia. As co-lead of Disability@APAC, I built supportive strategies for employees with disabilities and advocated for them in 10+ events.

Mar 2019 - Dec 2022・Singapore

Senior Product Designer, Meta

I led design strategy for advertising market growth in China and emerging markets, achieving a 600% increase in monthly active advertisers and acquiring 100K advertisers through localized onboarding platforms. I revamped the Business Notification Platform, boosting usage by 60%, and drove 120% growth in conversational commerce in Southeast Asia. As co-lead of Disability@APAC, I built supportive strategies for employees with disabilities and advocated for them in 10+ events.

Mar 2017 - Jan 2019・Singapore

Product Designer &

Product Manager, WeWork

Working as both product manager and product designer, I led the design and launch of a color-blind friendly occupancy map in 125 locations, improving efficiency for over 1,000 staff and achieving 90% satisfaction. I also advocated for accessibility, promoting color blindness considerations in product design.

Mar 2017 - Jan 2019・Singapore

Product Designer & Product Manager

Working as both product manager and product designer, I led the design and launch of a color-blind friendly occupancy map in 125 locations, improving efficiency for over 1,000 staff and achieving 90% satisfaction. I also advocated for accessibility, promoting color blindness considerations in product design.

Mar 2017 - Jan 2019・Singapore

Product Designer &
Product Manager, WeWork

Working as both product manager and product designer, I led the design and launch of a color-blind friendly occupancy map in 125 locations, improving efficiency for over 1,000 staff and achieving 90% satisfaction. I also advocated for accessibility, promoting color blindness considerations in product design.